Privacy Policy

At TFO, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use and safeguard your information when you visit our website or place an order.

1. Information We Collect

We may collect information such as your name, contact number, email address, billing and shipping address, order details and payment status when you use our website.

2. How We Use Your Information

Your information may be used to:

Process and deliver orders.
Manage payments, returns and customer support.
Provide order updates and respond to enquiries.
Improve our website, services and shopping experience.
Prevent fraudulent or unauthorized transactions.

3. Information Sharing

We do not sell your personal information. We may share relevant information with trusted service providers, such as payment processors, courier partners and technology providers, when necessary to fulfil orders or operate our services, or where required by law.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss or disclosure. However, no method of online transmission or storage can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience. You can manage cookies through your browser settings.

6. Your Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, or raise concerns about how it is used, by contacting our support team.

7. Third-Party Services

Our website may use third-party payment gateways, delivery services or other integrations. Their handling of your information is subject to their respective privacy policies.

8. Policy Updates

We may update this Privacy Policy from time to time. Any revisions will be published on this page.

9. Contact Us

For privacy-related questions or requests, please contact TFO through the contact details provided on our website.